In Herzberg's motivator-hygiene theory,
A) Hygiene factors come from the job itself.
B) Motivators come from the work context.
C) Satisfaction comes from motivating factors, and dissatisfaction comes from hygiene factors.
D) Satisfaction comes from hygiene factors, and dissatisfaction comes from motivating factors.
E) Job satisfaction and job dissatisfaction are opposites.

Question

Quizplus · Accepted Answer

According to Herzberg's motivator-hygiene theory, hygiene factors are basic, necessary conditions for job satisfaction and include factors such as working conditions, salary, job security, and company policies. However, they do not necessarily lead to job satisfaction. Motivating factors, on the other hand, are the factors that lead to job satisfaction, such as recognition, meaningful work, responsibility, and growth opportunities. Therefore, satisfaction comes from motivating factors and dissatisfaction comes from hygiene factors.

In Herzberg's Motivator-Hygiene Theory