To develop his or her relationship management skills, a person should:
A) Learn how to build teams
B) Recognize customer needs
C) Read his or her own emotions
D) See the upside in events
E) Sense others' emotions

Question

Quizplus · Accepted Answer

B  E  Building teams, recognizing customer needs, and sensing others' emotions are all essential components of relationship management skills.

To Develop His or Her Relationship Management Skills, a Person