The process by which we come to understand the causes of others' behavior is known as

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Attribution is the process by which we attempt to explain the causes of others' behavior. We may attribute their behavior to dispositional (internal) factors or situational (external) factors. This process can be influenced by a variety of factors, such as our personal biases, the context in which the behavior occurred, and the information available to us.

The Process by Which We Come to Understand the Causes