Think About Consumer Complaints

Think about consumer complaints. Which of the following is correct?

A) The first step is to contact the company headquarters.
B) If you don't get satisfaction from the local store, you should take legal action as the next step.
C) An arbitrator will provide a nonbinding process to settle your differences.
D) If you don't get satisfaction from working with the company headquarters, you may get assistance from a mediator in order to avoid legal action.
E) All of these are correct.