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If You Think a Bill Is Wrong or You Want

Question 107

Multiple Choice

If you think a bill is wrong or you want more information about the bill, then you and your creditor should follow all of the steps here except


A) You should notify your creditor in writing.
B) You should pay the portion of the bill that is not in question.
C) Your creditor must acknowledge your letter within 30 days.
D) Your creditor must adjust your account or tell you why the bill is correct within two billing cycles.
E) Your creditor must reimburse you for your time spent researching the error.

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