Austin was often late to work, despite his manager, Ben, warning him against it several times. As a last resort, Ben reduced Austin's salary in proportion to the hours he missed at work by being late. It turned out to be the right thing to do, as Austin was never late to work after the incident. This scenario is explained by ________.
A) instrumentality
B) valence
C) positive reinforcement
D) negative reinforcement

Question

Quizplus · Accepted Answer

Negative reinforcement can encourage members of an organization to perform desired or organizationally functional behaviors. Managers using negative reinforcement actually eliminate or remove undesired outcomes once the functional behavior is performed.

Austin Was Often Late to Work, Despite His Manager, Ben