When fire chiefs manage firefighters battling hazardous, out-of-control fires, they frequently have to depend on their professional instincts to make on-the-spot decisions that will protect the lives of the firefighters and save the lives of others, control the fires, and preserve decisions made in emergency situations involving high ambiguity and rapidly changing conditions. This is an example of which of the following types of decision making?

Question

Quizplus · Accepted Answer

Managers may rely on their intuition-feelings, beliefs, and hunches that come readily to mind, require little effort and information gathering, and result in on-the-spot decisions. Intuitive decisions are made when managers have to make nonprogrammed decisions.

When Fire Chiefs Manage Firefighters Battling Hazardous, Out-Of-Control Fires, They