A sales manager talks with his subordinates about the way they should treat customers. The sales manager is focusing on the _________ aspect of creating a learning organization.
A) personal mastery
B) groupthink
C) team learning
D) shared vision

Question

Quizplus · Accepted Answer

A shared vision is a common mental model that all organizational members use to frame problems or opportunities. In this situation, the manager is trying to create a common mental model that all members will use to frame problems or opportunities.

A Sales Manager Talks with His Subordinates About the Way