Organizational citizenship behaviors are an employee's ________.

Question

Quizplus · Accepted Answer

Satisfied managers may be more likely to go the extra mile for their organizations or perform organizational citizenship behaviors (OCBs)-behaviors that are not required of organizational members but that contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage. Managers who are satisfied with their jobs are more likely to perform these "above and beyond the call of duty" behaviors.

Organizational Citizenship Behaviors Are an Employee's ________