Mark, a manager at Matt's Shack, monitors the work performance of workers in his department to determine if the quality of their work is meeting the standards of the company. Mark is engaging in which of the following managerial functions?
A) Planning
B) Organizing
C) Leading
D) Controlling

Question

Quizplus · Accepted Answer

In controlling, the task of managers is to evaluate how well an organization has achieved its goals and to take any corrective actions needed to maintain or improve performance. The outcome of the control process is the ability to measure performance accurately and regulate organizational efficiency and effectiveness.

Mark, a Manager at Matt's Shack, Monitors the Work Performance