Many leaders view unexpected events as negative happenings that upset the regular work day.Instead,we need to see these surprises as learning experiences that will:
A)Offer challenges for staff to build their problem-solving skills.
B)Allow staff practice time with patients to manage their fears.
C)Seek advice from any physicians to troubleshoot the problems.
D)Provide staff the opportunity to determine they should not be nurses.

Question

Quizplus · Accepted Answer

Unexpected events can offer a chance for staff to develop their problem-solving skills. This can help them become more adaptable and better equipped to handle future challenges. It is important to reframe these events as opportunities for growth rather than negative disturbances. B, seeking advice from physicians to troubleshoot problems, is also a valid option, but it may not always be necessary or feasible. Option D is not a positive outcome and does not support the growth and development of staff.

Many Leaders View Unexpected Events as Negative Happenings That Upset