_____ is a management philosophy according to which mistakes,defects,and poor-quality materials are not acceptable and should be eliminated.

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a management philosophy that aims to improve the overall quality of products and services by eliminating defects, reducing waste, and improving efficiency. In TQM, every employee is responsible for ensuring quality, and it is considered essential to eliminate errors and defects at every stage of the production process. This includes identifying the root causes of problems, constantly monitoring and measuring quality, and continuously improving processes, products, and services. While ISO 9000 is a set of quality management standards that can be used to implement TQM, it is not a philosophy in and of itself. Scientific management and lean manufacturing, while also focused on efficiency and reducing waste, do not necessarily emphasize the same level of attention to quality that TQM does.

_____ Is a Management Philosophy According to Which Mistakes,defects,and Poor-Quality