When Citibank offers home mortgages and credit cards to its checking account customers,it is using cross-selling.

Name: When Citibank offers home mortgages and credit cards to its checking account customers,it is using cross-selling.
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Question

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Cross-selling is defined as selling additional products or services to existing customers. In this case, Citibank is offering home mortgages and credit cards to its checking account customers, which is an example of cross-selling.

When Citibank Offers Home Mortgages and Credit Cards to Its