Microsoft released its latest operating system,Windows Vista,and intended it to replace earlier versions of Windows.Buyers of Vista had to learn how to use the features of the new software; thus,buyers were facing
A) a first-mover disadvantage.
B) outmoded technology.
C) a positive feedback loop.
D) a format war.
E) switching costs.

Question

Quizplus · Accepted Answer

The buyers of Vista faced switching costs as they had to learn how to use the features of the new software. This refers to the effort and cost required to switch from one product to another.

Microsoft Released Its Latest Operating System,Windows Vista,and Intended It to Replace