The philosophy underlying TQM includes which of the following?
A)Improved quality results in cost decreases.
B)Better quality leads to higher market share.
C)Better quality increases a company's profitability.
D)Management should create an environment in which employees do not fear expressing themselves.
E)All of these choices

Question

Quizplus · Accepted Answer

The philosophy underlying TQM includes all of the choices given. TQM is based on the belief that improving quality will result in cost decreases, higher market share, and increased profitability. It emphasizes the importance of creating an environment in which employees feel comfortable expressing their ideas and concerns.

The Philosophy Underlying TQM Includes Which of the Following