Quality as excellence and quality as reliability are concepts that applied to goods but not services.
Correct Answer:
Verified
Q25: Competitive advantage is based on
A) distinctive competencies.
B)
Q26: Capabilities refer to a company's
A) tangible resources.
B)
Q30: The most successful firms are those that
Q34: Resources
A) are the tangible assets available to
Q37: Taken together,factors such as existing strategic commitments
Q42: Which of the follow support activities in
Q42: Mike works as a corporate trainer,teaching new
Q49: When a firm produces products that customers
Q58: How profitable a company is ultimately depends
Q60: Using the value chain model,which of the
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents