Which of the following actions would you expect to see in a company that is undergoing a reengineering?
A) Hiring more managers
B) Hiring more workers
C) Examining activities from a customer's point of view
D) Investing more in product research and development (R&D)
E) Centralizing decision-making authority

Question

Quizplus · Accepted Answer

Reengineering involves fundamentally rethinking and redesigning business processes to improve efficiency and effectiveness. As such, examining activities from a customer's point of view is likely to be a key part of the reengineering process, as it can identify opportunities for streamlining and simplifying processes to better meet customer needs. Hiring more managers, investing in R&D, or centralizing decision-making authority may or may not be part of a reengineering effort, depending on the specific goals and circumstances of the organization. Hiring more workers is unlikely to be a focus of reengineering, as the goal is typically to improve productivity and streamline processes, rather than adding more resources.

Which of the Following Actions Would You Expect to See