When the industry practice was to charge a fee for each DVD rented by the customer,Netflix pioneered the subscription method,a new way to rent DVDs that was cheaper.This is an example of
A)privatization
B)economic deregulation
C)boundary spanning
D)innovation
E)benchmarking

Question

Quizplus · Accepted Answer

Netflix's introduction of a new and cheaper subscription model for DVD rental is an example of innovation, which involves introducing a new product, service, or way of doing things that creates value for customers and/or the organization.

When the Industry Practice Was to Charge a Fee for Each