Which of the following terms refers to the belief that one can master a situation and produce favorable outcomes?
A)Emotional contagion
B)Self-efficacy
C)Cognitive dissonance
D)Emotional labor

Question

Quizplus · Accepted Answer

Self-efficacy is the belief in one's ability to control or manage a situation and bring about positive outcomes. Emotional contagion refers to the spread of emotions between individuals or groups, cognitive dissonance is the discomfort experienced when holding conflicting beliefs or values, and emotional labor refers to the effort put into displaying certain emotions as part of one's job.

Which of the Following Terms Refers to the Belief That