The customer is a part of the service delivery process and may introduce inefficiencies into the service delivery system.
Correct Answer:
Verified
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Q31: Which of the following is a characteristic
Q32: Which of the following is NOT given
Q34: Which of the following is NOT a
Q35: Which of the following is a common
Q36: Implicit service is also known as tangible
Q37: Which of the following is correct concerning
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