Juran's final step to quality improvement is ____.
A)organize to reach the goals (establish a quality council,identify problems,select projects,appoint teams,designate facilitators)
B)keep score
C)report progress
D)maintain momentum by making annual improvement part of the regular systems and processes of the company

Question

Quizplus · Accepted Answer

Juran's final step to quality improvement is to maintain momentum by making annual improvement part of the regular systems and processes of the company. This involves creating a culture of continuous improvement where regular progress is tracked and improvements are integrated into the company's standard operating procedures. Keeping score and reporting progress are important steps in this process, but they are not the final step. The ultimate goal is to institutionalize quality improvement as an ongoing, integral part of the company's operations.

Juran's Final Step to Quality Improvement Is ____