In American business, the workplace contains a greater amount of conflict today than in the past, mainly because of the movement of the United States from an industrial economy to a service-dominated economy.

Question

Quizplus · Accepted Answer

In a service-dominated economy, there is generally more emphasis on interpersonal communication and customer service, which can lead to more conflict in the workplace. Additionally, with the rise of technology and remote work, there may be more ambiguity and misunderstanding among team members, increasing the likelihood of conflict.

In American Business, the Workplace Contains a Greater Amount of Conflict