The most important improvement Elton Mayo brought was that managers began to understand the complex needs of workers instead of seeing them mostly as people who need wages.

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Elton Mayo's Hawthorne Studies led to the understanding that factors such as social and psychological needs of workers also play a significant role in their productivity and job satisfaction, and thus, managers began to consider these factors instead of just focusing on providing wages.

The Most Important Improvement Elton Mayo Brought Was That Managers