According to the criterion of _____, effectiveness is gauged by how well the core of the organization functions.
A)strategic constituencies satisfaction
B)goal accomplishment
C)external processes
D)internal processes
E)resource acquisition

Question

Quizplus · Accepted Answer

The internal processes dimension of effectiveness focuses on "what the organization must excel at" to effectively meet its financial objectives and customers expectations. A team of researchers have identified four critical high-level internal processes that managers are encouraged to measure and manage. The processes include organizational activities associated with (1) innovation, (2) customer service and satisfaction, (3) operational excellence, and (4) being a good corporate citizen.

According to the Criterion of _____, Effectiveness Is Gauged by How