John, a regional sales manager, made five telephone calls to a potential customer within four days. None of the calls were returned. John finally gave up trying to make the sales call. John is a victim of a _____ barrier.
A)decoding
B)receiver
C)sender
D)encoding
E)feedback

Question

Quizplus · Accepted Answer

This is an example of a feedback barrier. Some barriers actually are part of the communication process itself. Communication will fail if any step in the communication process is disrupted or blocked. A blank stare, lack of verbal or written response, mixed signals from verbal and nonverbal messages are examples of feedback barriers.

John, a Regional Sales Manager, Made Five Telephone Calls to a Potential