As director of compensation at a large manufacturing firm, it is Henry's responsibility to ensure that employees are properly compensated according to a biweekly time schedule. Many of Henry's employees choose to have their pay checks automatically deposited into their designated bank accounts. However, it is still necessary to inform these workers that their pay has been properly deposited. Which of the following communication medium should Henry choose to convey this information?
A)Video-conference
B)Telephonic conversation
C)Face-to-face conversation
D)Impersonal static
E)Interactive medium

Question

Quizplus · Accepted Answer

This is a routine and simple communication. Henry should choose the impersonal static medium in this scenario. Effective communication occurs when the richness of the medium is matched appropriately with the complexity of the problem or situation. Media low in richness-impersonal static and personal static-are better suited for simple problems; media high in richness-interactive media and face-to- face-are appropriate for complex problems or situations.

As Director of Compensation at a Large Manufacturing Firm, It