Ted was dissatisfied with his job. He said that the company policy, supervision, and working conditions were responsible for his dissatisfaction. According to Frederick Herzberg's theory, these extrinsic factors that create job dissatisfaction are called:
A)motivators.
B)hygiene factors.
C)affiliation factors.
D)wellness factors.
E)achievement factors.

Question

Quizplus · Accepted Answer

Herzberg found job dissatisfaction to be associated primarily with factors in the work context or environment. Specifically, company policy and administration, technical supervision, salary, interpersonal relations with one's supervisor, and working conditions were most frequently mentioned by employees expressing job dissatisfaction.

Ted Was Dissatisfied with His Job