Jane hated the idea of child labor. She believed that children should not be employed in any type of job. She worked in a factory that claimed that it did not employ children. However, news reports accused the company of employing young children. The psychological discomfort that Jane experienced when she heard this news is known as:
A)emotional dissonance.
B)emotional labor.
C)cognitive dissonance.
D)behavioral intention.
E)affective detachment.

Question

Quizplus · Accepted Answer

Cognitive dissonance represents the psychological discomfort a person experiences when his or her attitudes or beliefs are incompatible with his or her behavior. When news reports accused Jane's company of employing young children, Jane experienced cognitive dissonance as she hated the idea of employing children.

Jane Hated the Idea of Child Labor