Japanese-produced cars that were perceived as better built than American ones resulted from the Japanese use of controls.
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Q8: Productivity equals inputs divided by outputs.
Q9: Raising productivity contributes to an increasing gross
Q10: If a manager increases the efficiency of
Q11: The control process begins with measuring performance.
Q12: One reason why control is needed is
Q14: Standards are best measured when they can
Q15: One way to improve productivity is to
Q16: Performance measures can be obtained through personal
Q17: Controlling is one of the four management
Q18: Control is making something happen the way
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