A change agent is a behavioral sciences consultant who helps organizations deal with old problems in new ways.
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Q53: In the OD process, feedback is used
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Q55: Innovation most often happens in a "eureka"
Q56: A product innovation is a change in
Q57: The three steps of the OD process
Q59: OD focuses specifically on the technology aspects
Q60: Hard data about absenteeism, turnover, and profitability
Q61: Which of the following is an example
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