Jocelyn's staff is upset because they normally receive their paychecks or direct deposits on Fridays and occasionally on Thursdays if there is a holiday.Tomorrow is Friday, July 4, and the bank did not process payments today as expected, so Jocelyn is on the phone trying to get the situation resolved as part of which managerial role?
A)Disturbance handler
B)Monitor
C)Spokesperson
D)Negotiator
E)Resource allocator

Question

Quizplus · Accepted Answer

Unforeseen problems, from product defects to international currency crises, require a manager to be a disturbance handler, fixing problems.

Jocelyn's Staff Is Upset Because They Normally Receive Their Paychecks