Inconsistency in services refers to the fact that:
A) there is no regulation of service industries in terms of basic standards of quality.
B) the quality of service provided by a firm is often inconsistent with its image.
C) the performance of one employee may vary from that of another employee.
D) the services cannot be stored for long periods of time for use at a later date.
Correct Answer:
Verified
Q20: Brand personality refers to the set of
Q21: Marketers are free from the responsibility of
Q22: Brand loyal consumers will regularly switch between
Q23: Private label branding is a:
A)branding strategy that
Q24: Idle production capacity can be reduced by:
A)using
Q26: A situation when the supply of service
Q27: A _ brand has no branding at
Q28: Fast Airlines operates five flights daily between
Q29: Generic brands lack brand equity and product
Q30: All Round Utilities Inc.offers airline trips, financial
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents