Consumers rely on past experience more than external information in routine problem-solving behaviour.

Name: Consumers rely on past experience more than external information in routine problem-solving behaviour.
Brand: Quizplus
Rating: 4.9 (37 reviews)

Question

Quizplus · Accepted Answer

Consumers tend to rely on their past experience when faced with routine problems as it saves time and effort. They may not consciously seek out external information, but rather apply previously learned solutions to similar situations.

Consumers Rely on Past Experience More Than External Information in Routine