A Customer Comment Phone Line Is Staffed from 8:00
A

A customer comment phone line is staffed from 8:00
a.Develop the optimization model that finds the estimated regression equation that minimize the sum of squared error.
a.m. to 4:30 p.m. five days a week. Records are available that show the number of calls received every day for the last five weeks. $$\begin{array} { c c c | c c c } \text { Week } & \text { Day } & \text { Number } & \text { Week } & \text { Day } & \text { Number } \\\hline 1 & \mathrm { M } & 28 & 4 & \mathrm { M } & 27 \\& \mathrm {~T} & 12 & & \mathrm {~T} & 13 \\& \mathrm {~W} & 16 & & \text { W } & 16 \\& \mathrm { TH } & 15 & & \mathrm { TH } & 18 \\& \mathrm {~F} & 23 & & \mathrm {~F} & 24 \\2 & \mathrm { M } & 25 & 5 & \mathrm { M } & 26 \\& \mathrm {~T} & 10 & & \mathrm {~T} & 11 \\& \mathrm {~W} & 14 & & \mathrm {~W} & 18 \\& \mathrm { TH } & 14 & & \mathrm { TH } & 17 \\& \mathrm {~F} & 26 & & \mathrm {~F} & 25 \\3 & \mathrm { M } & 32 & & & \\& \mathrm {~T} & 15 & & & \\& \mathrm {~W} & 15 & & &\\&\mathrm{TH} & 13 &&\\&\mathrm{~F} & 21&&\end{array}$$
b.Solve for the estimated regression equation.
c.Forecast the five days of week 6.