Saltdust Grill is known as the premier restaurant in town.With its elegant dining area,extensive wine list,and gourmet chef,residents and tourists flock to the restaurant.Recently,Trey took a large group to the Saltdust Grill and almost every diner sent their entrée back to the kitchen.The Saltdust Grill was experiencing a(n)__________ gap in service quality.

Question

Quizplus · Accepted Answer

The fact that almost every diner sent their entrée back to the kitchen indicates that there was a gap in the delivery of service quality at the Saltdust Grill. This suggests that their food or service was not meeting the expectations or standards of the diners. Therefore, the best choice is D) delivery.

Saltdust Grill Is Known as the Premier Restaurant in Town