Anita has gone to the same hair salon for the past ten years.She believes that her stylist,the salon owner,does a better job of cutting and styling her hair than anyone else could.Other salons have opened closer to Anita's home,some offering more plush facilities or lower prices,but she isn't tempted to switch.Anita's attitude toward the salon is an example of

Question

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Anita's loyalty to the salon is based on her belief that her stylist, the salon owner, can provide a better service than anyone else, indicating customer loyalty.

Anita Has Gone to the Same Hair Salon for the Past