Which of the following statements should a salesperson use to acknowledge and convert the prospect's objection into a reason for buying?

Question

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The salesperson should acknowledge the prospect's objection and then provide a reason for why the objection is not a problem or is actually a benefit. In choice B, the salesperson agrees that the product is lighter but then explains that this feature is intentional and makes the customer's work easier. This turns the objection into a reason for buying.

Which of the Following Statements Should a Salesperson Use to Acknowledge