Which of the following statements should a salesperson use as a denial response to a prospect's objection?
A) "I think I might be able to explain that better to you after showing you this diagram."
B) "Yes, you're right, it is lighter but that is done intentionally to make your work easier."
C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
D) "Where did you hear that? Your source must have erroneous information."
E) "As I was saying ....."
Correct Answer:
Verified
Q155: Adaptive selling is a presentation format that
A)
Q162: An assumptive close refers to
A) demanding the
Q169: Figure 17-3 Q171: During the sales presentation, the prospect interrupted Q174: The final stage in the personal selling Q179: Asking the prospect to make a decision Q180: At which stage of the personal selling Q182: At which stage in the personal selling Q185: In the personal selling process, the stage Q193: A representative from AT&T called Dr. Michaels
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