Sales force automation is typically applied to all of the following except which?

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Sales force automation is a technology that helps sales representatives to manage their customer interactions more effectively and efficiently. It typically includes tools for managing customer data, sales prospecting, lead management, sales forecasting, and order processing. Sales training, sales presentations, account analysis, and order processing are all activities that can benefit from sales force automation. However, memos from a sales manager to her sales force are not typically managed through a sales force automation system.

Sales Force Automation Is Typically Applied to All of the Following