CarMax dealers have adopted a "no-hassle, no-haggle" sales policy that eliminates the need for negotiating. Instead, all customers are offered the same price. Test drives, financing, trade-ins, and leasing are all offered to encourage customers to purchase a car. Which utility does CarMax best provide?

Question

Quizplus · Accepted Answer

CarMax provides possession utility by facilitating the process of purchasing a car through its "no-hassle, no-haggle" policy, making it easier for customers to own a vehicle.

CarMax Dealers Have Adopted a "No-Hassle, No-Haggle" Sales Policy That