While Maytag Appliances Have the Leading Brand Name,its Sales Are

While Maytag appliances have the leading brand name,its sales are third in the industry.One of the things the company has done to spur sales is to create a website where potential customers can find the answers to the questions they ask during the appliance purchase process.Although Maytag considered using a ________ strategy by directing customers to Maytag appliance stores it owns,the firm decided against it and simply chose to provide the names and addresses of all the retailers (Sears,Home Depot,etc. ) that carry Maytag appliances.

A) horizontal channel
B) strategic channel alliance
C) dual distribution
D) cross-docking
E) disintermediation