The step of Kotter's eight-step model that involves the guiding coalition using credibility from short-term wins to create more change is
A) establishing a sense of urgency.
B) communicating the change vision.
C) empowering the broad-based action.
D) consolidating gains.
E) anchoring new approaches in the culture.

Question

Quizplus · Accepted Answer

Consolidating gains involves using credibility from short-term wins to create more change. The other steps in Kotter's eight-step model are establishing a sense of urgency, communicating the change vision, empowering a broad-based action, creating short-term wins, and anchoring new approaches in the culture.

The Step of Kotter's Eight-Step Model That Involves the Guiding