XYZ Corporation set a number of objectives for the quarter,including increasing productivity by 10 percent and reducing turnover by 20 percent.As a whole,the organization accomplished both these objectives.XYZ Corporation is successful according to which balanced scorecard perspective?
A) financial
B) internal processes
C) customer
D) learning and growth
E) strategic constituencies satisfaction

Question

Quizplus · Accepted Answer

Increasing productivity and reducing turnover are both measures of internal processes, so the success in achieving these objectives would be reflected in the internal processes perspective of the balanced scorecard.

XYZ Corporation Set a Number of Objectives for the Quarter,including