Harry,Marsha,Eve,and Don are discussing ways to increase sales.Harry and Eve want to stick with the current sales promotion plan created four months ago.They say it needs more time to show results.Marsha and Don disagree; they feel sales have continued to decline and will not turn around.As the discussion progresses,various alternatives are proposed.Harry then suggests a modification to the current sales promotion plan that meets with everyone's approval.This is an example of the benefits of ______ conflict.
A) alternative resolution
B) dysfunctional
C) escalating
D) functional
E) integrative

Question

Quizplus · Accepted Answer

Functional conflict refers to a type of conflict that is beneficial to a group's performance and relationships. In this case, the conflict between Harry and Eve wanting to stick with the current sales promotion plan and Marsha and Don wanting to change it resulted in a proposal for a modification that everyone agreed on. This type of conflict can lead to improved creativity, problem-solving, and decision-making, making it functional.

Harry,Marsha,Eve,and Don Are Discussing Ways to Increase Sales