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Theresa Is A(n)______ for Capital Clinic Services

Question 55

Multiple Choice

Theresa is a(n) ______ for Capital Clinic services.She has worked for the company for 20 years and is widely respected and trusted.In this position,she hears grievances on a confidential basis and attempts to arrange a solution.


A) ombudsmanship
B) facilitation
C) peer review
D) mediation
E) arbitration

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