Sharon is the Director of Human Resources at a company that is undergoing a merger with another organization.As a result of the merger,a portion of the combined workforce will be laid off.Sharon understands that even with a lucrative severance package,the news will adversely affect the lives of these employees.Therefore,she wants to break the news to them in a sensitive manner so as to maintain the company's image.Which of the following is the most appropriate communication medium to use in this situation?
A) face-to-face conversation
B) voice mail
C) personal e-mail
D) memo
E) letter

Question

Quizplus · Accepted Answer

In a situation where news of layoff will significantly impact the employees' lives, a face-to-face conversation is the most appropriate communication medium. It allows for a more personal and compassionate delivery of the news, as well as providing an opportunity for the affected employees to ask questions and seek clarification. Other communication mediums like voice mail, personal e-mail, memo, or letter might appear impersonal and insensitive in this situation.

Sharon Is the Director of Human Resources at a Company