Morgan,who has been a salesperson for six months,receives a review that she feels is unfair.Her manager just completed Samuel's review yesterday.Samuel has been a top salesperson for four years.It's likely that her manager has committed a _______ perceptual error.

Question

Quizplus · Accepted Answer

The manager likely committed a contrast effects error, comparing Morgan's performance directly to Samuel's, who has significantly more experience and success, leading to an unfairly harsh assessment of Morgan. Contrast effects occur when the evaluation of one person is biased because it is compared to another person instead of an objective standard.

Morgan,who Has Been a Salesperson for Six Months,receives a Review