Shoney's hired African Americans to fill positions of dining-room supervisors and vice presidents,added more franchises owned by African Americans,and purchased more goods and services from minority-owned companies.This represents the _____ option that organization can use to address diversity issues.

Question

Quizplus · Accepted Answer

The actions described represent the "include/exclude" option for addressing diversity issues, as Shoney's actively included African Americans and other minorities in various levels of its operations and business practices, thereby not just assimilating them into an existing framework but actively creating opportunities for inclusion and representation.

Shoney's Hired African Americans to Fill Positions of Dining-Room Supervisors