A worker at a motorcycle plant comes up with a new way to attach the fuel injection system to the motor,increasing the efficiency of the assembly process.Always on the lookout for ways to standardize procedures,managers instruct all employees to attach fuel injection systems the same way.If all workers followed the rule to the letter,every car would come off the assembly line with its fuel injection system attached in the new way and there would be no need to check exhaust pipes at the end of the line.Which of the following forms of control is being used by the managers of the motorcycle plant?

Question

Quizplus · Accepted Answer

Bureaucratic control is control by means of a comprehensive system of rules and standard operating procedures (SOPs) that shapes and regulates the behavior of divisions, functions, and individuals. It is the responsibility of a manager to develop rules that allow employees to perform their activities efficiently and effectively. When employees follow the rules that managers have developed, their behavior is standardized-actions are performed the same way time and time again-and the outcomes of their work are predictable.

A Worker at a Motorcycle Plant Comes Up with a New