_____ skills include the general ability to understand,alter,lead,and control the behavior of individuals and groups.

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Human skills include the general ability to understand, alter, lead, and control the behavior of other individuals and groups. The ability to communicate, to coordinate, and to motivate people, and to mold individuals into a cohesive team distinguishes effective from ineffective managers.

_____ Skills Include the General Ability to Understand,alter,lead,and Control the Behavior